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Which ransomware payment option is best? (Hint: none)

Imagine this scenario: Your business is suddenly struck by a ransomware attack, leaving your crucial data under lock and key by cybercriminals who demand a hefty ransom to release it. The price to regain access? It’s steep, and you’re not in a position to meet their demands. But here’s where it gets interesting – in a twist reminiscent of “buy now, pay later” deals, some ransomware operators are now offering victims the option to extend their payment deadlines. Recent studies have shed light on how these ransomware syndicates are evolving their tactics. Among their new strategies is offering victims a menu of ransom options. This includes the choice to pay a fee of $10,000 to postpone the public release of their stolen data or to pay for the complete deletion of their data before it goes public. Negotiations over the ransom amount add a deeply unsettling aspect to these encounters. To ramp up the pressure, these groups have introduced some harrowing new features on their websites, such as countdown timers that tick away the minutes until the data leak, counters that track page views, and tags that blatantly expose the identity and details of their victims. The intention behind these tactics is clear: to back victims into a corner and push them towards meeting the ransom demands. You may think paying the ransom is the quickest way to safeguard your business data, but here’s why that’s a risky move: Paying doesn’t ensure the return of your data or prevent future demands for more money. By paying, you’re indirectly supporting criminal activities, encouraging them to target more victims. Making ransom payments could also land you in legal hot water, as paying cybercriminals is considered illegal in some jurisdictions. So, how can you protect your business from becoming the next victim of a ransomware attack? Regular, secure data backups can save you from being held hostage by cyber threats. Educate your team on the dangers of ransomware and how to spot phishing attempts and dubious links. Invest in high-quality cyber security solutions and keep them updated. Regularly update your systems and apply security patches without delay. Segregate your network to contain ransomware spread should an infection occur. Have a detailed incident response strategy ready for potential ransomware attacks. Choosing to pay ransomware demands often leads to more problems, with businesses that comply becoming repeated targets. Instead, focusing on preventative measures can offer a stronger defense. Should you need assistance enhancing your cyber security posture, don’t hesitate to reach out to us.
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Microsoft wants you to pay for updates

Microsoft has recently made a significant announcement regarding the future of Windows 10. Beginning on the 14th of October 2025, they will discontinue the provision of free support and security updates for this operating system.

While the notion of paying for updates may raise a few eyebrows, it’s important to view this decision within a broader context. By 2025, Windows 10 will have been around for a decade, and it’s highly likely that Microsoft will have already introduced Windows 12. Furthermore, Windows 11 is already available today.

Managing multiple outdated operating systems can be a substantial task, even for a tech giant like Microsoft.

Although 2025 may seem distant, it’s prudent to start evaluating your options now. Here are the choices available to you:

Option 1: Transition to Windows 11

Microsoft’s preferred course of action is for users to migrate to Windows 11. It boasts impressive features and will continue to receive free updates until it reaches its end of life.

Option 2: Stay with Windows 10 and subscribe for security updates

You can opt to remain on Windows 10, but you will need to pay for security updates (though new features won’t be included). The exact cost remains uncertain, but it’s likely to be a subscription model for monthly updates.

Option 3: Remain on Windows 10 without updates (not recommended)

Certainly, you can continue using Windows 10 without paying, but this is not advisable. Without updates, your business’s PCs will become vulnerable to security threats and issues. Furthermore, without Microsoft’s support to address problems, even tech experts like us will have no recourse for assistance. We strongly discourage choosing this option.


You have until October 2025 to make your decision, so there’s no need to rush. However, if you wish to ensure your business’s success in the coming years, we highly recommend considering the upgrade to Windows 11 sooner rather than later. You’ll immediately benefit from some features that can enhance your processes and streamline your team’s tasks.

If you are contemplating the transition to Windows 11 or exploring other possibilities, please know that we are here to facilitate a smooth and hassle-free transition. Feel free to get in touch with us; we’re ready to assist you.

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SHOCK STAT: A third of business owners don’t trust their staff

Do you have faith in your employees to handle sensitive information securely?

You might find this statistic startling…

Nearly one-third of small and medium-sized enterprise leaders firmly distrust their staff with confidential data!

Could it be due to Jim in accounts leaving his password on a sticky note under his keyboard? Or is it the result of previous negative experiences?

Regardless, it’s evident that mere trust isn’t sufficient for safeguarding data.

We contend that the issue lies not with your employees, but rather in the absence of robust training and security protocols.

So, what’s the solution?

Initiating comprehensive training for all staff is a straightforward starting point. This equips them with the necessary skills, techniques, and knowledge to identify and respond effectively to potential threats.

Consider this: a well-informed workforce is a lesser threat to your business’s digital infrastructure. They essentially become the frontline in defense, bolstering your company’s security and drastically cutting down the likelihood of a data breach.

Then, consider your security strategies. Numerous firms acknowledge their current technology and procedures are inadequate for safeguarding sensitive information.

This is where our expertise comes into play. We can tailor your system to ensure individuals access only the data they need.

But our involvement doesn’t end there. We also work to establish robust policies regarding data sharing, access to sensitive information, and procedures for when an employee departs. In doing so, we contribute to fostering a more secure workplace for everyone.

Here’s a reality check: trust alone is insufficient for data security. However, with the appropriate training and security measures, your employees can shift from being potential risks to key assets.

Are you prepared to transition from a state of apprehension and distrust to one of empowerment and assurance? Contact us to begin.

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You’ve heard of Copilot… but what is it?

What if we told you your business could have its own personal assistant that’s always ready to help, can answer virtually any question, and even change system settings on your devices? It might sound too good to be true, but thanks to Microsoft’s innovative new AI chatbot, Copilot, it’s a reality. Imagine this: You’re busy. Your day is packed with meetings, and you need to quickly find information or change a setting on your device. What do you do? Instead of panicking or wasting time you don’t have, just ask Copilot. It’s the new kid on the block, replacing Cortana as Microsoft’s go-to AI assistant. But what makes Copilot stand out from the crowd? Well, it’s built into the Microsoft Edge browser and integrated directly into Windows 11, allowing it to perform a broader range of tasks than ever before. Ever tried to find a specific setting on your device and ended up lost in a sea of menus? With Copilot, you can simply ask it to change the setting for you. But Copilot isn’t part of the operating system. It’s more like a bonus feature of the Microsoft Edge browser that’s been cleverly disguised to look like a native part of Windows 11. When you summon Copilot, a sidebar appears from the right, revealing an interface identical to Bing Chat’s web version. Here, you can set your conversation style and ask questions on virtually any topic. From “Make me a picture of a tropical beach with palm trees” to “Create a five-day itinerary for my business trip in March,” Copilot is ready to assist. The best bit? Copilot understands context, meaning you can ask follow-up questions without repeating specific keywords. It’s like having a conversation with a real person. You can also use Copilot to get answers from any page on Microsoft Edge. Simply ask something like, “Give me a summary of the page I have opened on Microsoft Edge,” and Copilot will scan the webpage content and respond accordingly. So, what’s the catch? Well, the preview of Copilot in the Windows 11 2023 update doesn’t reflect the final product that Microsoft plans to roll out. But they’re continually polishing the interface and will be adding more features in future updates. While it might still be finding its feet, there’s no denying its potential. If you’d like a hand navigating Copilot, or any other productivity tools, get in touch.
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Get ready for another game-changer from Teams

Imagine a setup where artificial intelligence (AI) refines your business communication and lifts your productivity to unparalleled heights.

Seems like something out of a sci-fi film, doesn’t it? However, thanks to Microsoft’s recent revelation, that futuristic vision is almost within reach.

Microsoft Teams is rolling out an ‘AI library’ aimed at transforming how we interact within Teams.

The objective?

To enable developers to embed Large Language Models (LLMs), such as the renowned ChatGPT, into their Teams applications. So, how could this benefit your enterprise? Essentially, you’d have an advanced AI at your fingertips during Teams discussions.

Currently being deployed, this AI library will offer developers an array of coding options to effortlessly incorporate LLMs into their software. This simplifies the process of designing Bots, Message Extensions, and Adaptive Cards for more dynamic conversation experiences.

Microsoft assures that this AI toolkit will also facilitate the smooth transition of pre-existing Bots, Message Extensions, and Adaptive Cards features into Teams.

Is this the same firm that launched the Copilot utility? Absolutely! Earlier in March 2023, Microsoft rolled out GPT-4 integration across Microsoft 365 via their Copilot feature, capable of drafting emails, assembling reports, and, in their own lofty words, helping you “rediscover the essence of work.” Who would have thought AI could wax lyrical?

Let’s also not overlook the newly released feature that employs AI to auto-generate meeting minutes, recommend subsequent steps, and even insert timeline markers for quick reference to significant segments of a call.

Microsoft Teams is set on reshaping our AI interactions. This goes beyond mere convenience; it opens up fresh avenues for operational productivity and effectiveness. Frankly, we’re eager to witness the innovations this new AI library will introduce.

If you’re keen to maximise the utility of Teams throughout your organisation, please get in touch.

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Beware these “too good to be true” Facebook ads

Ever found yourself mindlessly scrolling through Facebook when an ad suddenly appears, claiming to boost your business with cutting-edge AI tech? It’s tempting to click and explore, isn’t it?

Hold on a moment—that’s a major red flag!

Cybercriminals have been crafting Facebook ads that lure you in with promises of enhancing productivity and profits. The catch? The software they encourage you to download is actually malware.

Once this malicious software infiltrates your computer, the culprits gain access to your Facebook data, including your ad spending budget.

You might think, “I’d never fall for something so blatantly dodgy.” But let’s keep it real. When you’re multitasking as a small business owner, it’s all too easy to get caught up. These hackers are savvy; they disguise their fake offers well and hide malware on your computer, making it challenging to detect.

So, how do you safeguard yourself? Firstly, always question offers that sound too ideal—they usually are. Before clicking on an ad, do a quick Google search to authenticate the advertiser.

Most importantly, fortify your Facebook account’s security. Implement two-factor authentication, requiring a second device to confirm your identity during login.

While these cybercriminals are crafty, they’re not foolproof. For instance, the original malware had several Vietnamese keywords, which helped researchers expose the scam.

This serves as yet another compelling warning of the critical role cybersecurity plays. Running a business is a balancing act, and adding another layer of security might feel like one too many balls in the air.

However, consider this: would you rather invest a small amount of time now to secure your account or face the daunting task of handling a security breach later?

As the adage goes, “It’s better to be safe than sorry.” So, stay vigilant, secure your digital assets, and if you need help doing so, don’t hesitate to reach out.

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Tempted to test new features before everyone else? DON’T BE!

Ever felt the urge to download the beta version of your go-to app, eager to experience all those shiny new features ahead of the crowd?

STOP!

A recent alert from the FBI might make you reconsider.

Cybercriminals are getting craftier, hiding nasty bits of code in bogus beta versions of popular apps. The end result? Your smartphone could become their personal cash machine.

Now, don’t misunderstand us; we’re as keen on tech innovations as anyone. But the thing about beta versions is, they haven’t undergone the strict security vetting that official app store offerings have.

These tricksters often send out phishing emails posing as app developers, promising early access to new beta features.

But here’s the catch: those apps are far from legit. Once downloaded, they can wreak all kinds of havoc, from plundering your financial apps to gaining control of your phone.

What if your team downloads one of these onto a company device? Could that put your business at risk?

So, here’s the takeaway: Good things come to those who wait. Resist the lure of beta versions and stick to officially released apps in trusted stores. If you’ve dabbled in beta versions before, watch out for warning signs like rapid battery drain, sluggish performance, relentless pop-up ads, or suspicious permission requests.

In today’s digital landscape, we need to be as clever and cautious as the gadgets we use. Before you hit that download button, pause and ponder: is the risk worth the reward?

Educate your staff to exercise the same caution. And if you’re providing them with work phones, you might want to look into a Mobile Device Management solution to keep things in check.

Need help fortifying your devices? We’re here to assist. Just drop us a line.

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Is that Microsoft email actually a phishing attack?

You’re probably well aware of the dangers lurking in your email inbox, but have you ever thought that an email appearing to be from Microsoft could actually be a disaster waiting to happen?

Microsoft, a brand we all recognise and trust, has unfortunately become the top target for phishing scams. In these scams, cybercriminals send you an email with a dodgy link or file, aiming to nick your data.

While Microsoft isn’t at fault here, it’s crucial for you and your team to be extra vigilant for anything that looks fishy.

In Q2 of 2023, Microsoft took the lead as the most impersonated brand by scammers, making up a staggering 29% of all brand phishing attempts. This puts them well ahead of Google in second place (19.5%) and Apple in third (5.2%). Combined, these three tech giants are responsible for over half of all brand impersonation attacks.

So, what does this mean for your business?

Even though there’s been a noticeable uptick in fraudulent emails targeting Windows and Microsoft 365 users globally, being observant can go a long way in shielding you from identity theft and fraudulent activities.

While the brands being mimicked may change over time, the tactics used by cybercriminals often remain the same. They’ll use convincing logos, colours, and fonts, and their phishing scams often feature URLs that look almost identical to the real thing. However, a closer look will usually reveal typos and mistakes—dead giveaways of a phishing attempt.

One of the latest scams warns you of unusual activity on your Microsoft account and directs you to a harmful link. These links are crafted to snatch everything from your login details to your payment information.

And it’s not just tech companies that are popular targets. Many scammers have shifted their focus to financial services like online banking, gift cards, and e-commerce. Wells Fargo and Amazon also made it to the top five in Q2 2023, accounting for 4.2% and 4% of brand phishing attempts, respectively.

How can you safeguard your business?

The way to protect your business is more straightforward than you might imagine. The most effective defence against phishing is not just individual vigilance but also equipping your staff with the right training. Teach them to pause, observe, and critically examine emails for red flags such as inconsistent URLs, domains, and textual errors. By making sure everyone on your team knows what to look out for, you’re adding an extra layer of security against these types of attacks.

If we can help you keep your team aware of the risks, get in touch.

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3 ways AI makes almost any business task easier

In the rapidly changing landscape of technology, entrepreneurs like you are constantly searching for the next innovation to boost your competitive edge. Are you curious about how AI tools might lend a hand?

Introducing ChatGPT, or the Generative Pretrained Transformer if you prefer the technical term. It’s been the talk of the town all year! Created by OpenAI, this AI model crafts text that feels incredibly human. Imagine having an expert writer at your fingertips, ready to whip up content, respond to questions, or even pen emails at a moment’s notice.

But that’s not all – there’s a whole host of AI models out there, like Google’s Bard. Unlike ChatGPT (which can browse the web if you’re a Plus subscriber with the right settings), Bard has the ability to scour the internet for answers.

Some businesses have already dipped their toes into the world of AI, mainly for customer service and crafting content. But that’s like owning a Ferrari and only using it for the weekly shop. There’s so much more potential!

Here’s how an AI tool could put your business into overdrive:

  1. Stay Ahead with Trend Detection: Ever kicked yourself for missing out on the last big trend? With AI, you’ll be leading the charge, not trailing behind. Simply prompt it to “Provide a short analysis of the latest [insert your industry] trends,” and you’ll be armed with invaluable insights.
  2. Enhance Productivity with Keystone Habits: Boosting productivity is every business owner’s dream. With AI, you can delve into the latest research to elevate your work routines. Just ask for the “top 5 latest ways to [improve a specific area].” You might stumble upon a gem you’d never considered.
  3. Make Better Decisions through Easy Summaries: Need to explain [something complex]? Ask your AI to break it down for a 12-year-old. It’s a clever trick to get a clear and concise summary.

ChatGPT, Bard, and their counterparts aren’t just writing aides – they’re your hidden ace in the business game. It’s high time to take your metaphorical Ferrari out for a thrilling ride, beyond the mundane supermarket trips.

Curious about how AI might transform your business? Get in touch!